MetaSleuth Documents
MetaSleuth Documents
MetaSleuth Documents
  • Introduction
  • Media Kit
  • User Manual
    • Getting Started
      • Start by a Simple Search
      • Start by a Shared Chart
      • What are Nodes?
      • What are Edges?
    • Canvas and Panels
      • Canvas
        • Toolbox Overview
        • Better Layout
        • Customize Your Canvas
        • Keyboard Shortcuts
      • Address Panel
      • Edge Panel
      • InterChain Tracker Panel
    • Trace Funds (Ways to Retrieve Transfer Data)
      • Analyze
      • Expand In / Out
      • Load More
      • Advanced Analysis
      • Add Address/Tx
      • InterChain Traker (Trace across Blockchains Automatically)
      • Data Explorer
    • Monitor Fund Movements
    • Save and Share
      • Save Your Work
      • Collaborate with Others
      • Export Data
      • Make Your Work more Readble
        • Memo
        • Labels
        • Custom Watermark
      • Share Your Findings
    • Account and Data Management
      • Account Settings
      • Preference Settings
      • User Data
    • Plans, Billings and Payments
      • Change Your Plan
      • Update Your Payment Method and Billing Infomation
      • Team Plan & Billing
    • Tutorials
      • Crypto Tracking: Starting with a Transaction
      • Advanced Analysis: Lightweight Fund Tracking
  • BlockSec AML API
    • Introduction
      • Authentication
      • Response Format
    • Address Label API
      • APIs
    • Wallet Screening API
      • APIs
    • v2 (retired)
      • Getting Started
        • Authentication
        • Rate Limits
        • Supported Chains
      • API Endpoints
        • Address Label
        • Compliance Score
      • Appendix
  • Connection
    • Twitter
    • Telegram Group
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  1. User Manual
  2. Plans, Billings and Payments

Change Your Plan

PreviousPlans, Billings and PaymentsNextUpdate Your Payment Method and Billing Infomation

Last updated 6 months ago

Upgrade plan

You can upgrade your plan at any time by visiting the , selecting your desired plan, and clicking "Upgrade."

When upgrading to a higher plan mid-billing cycle:

  • You will be charged immediately for the new plan.

  • The amount due will be prorated based on the remaining time in your current billing cycle.

  • The new plan takes effect immediately, and the billing cycle remains the same.

If you switch to a longer billing interval:

  • You will be charged immediately for the new plan.

  • The amount due will be reduced by a prorated amount based on the time remaining in your previous billing period for your current plan.

  • The new plan takes effect immediately, and the billing cycle changes right away.

Downgrade plan

Currently, MetaSleuth does not provide the option to downgrade while an active subscription plan is in effect. If you need to downgrade, we kindly ask that you cancel your current subscription first and then resubscribe after the current billing cycle.

Please note that in MetaSleuth, changing the billing interval from a longer duration to a shorter one is considered a downgrade.

Cancel subscription

Your MetaSleuth subscription, whether monthly or annually, will renew automatically until you cancel it.

You can cancel anytime by clicking User avatar icon -> Subscription -> Manage Billing.

On the Stripe page, click Cancel subscription to unsubscribe. After you cancel, you’ll still have access to all the paid features until the end of your billing cycle.

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